Overview

As Infinite Technology’s core business focus is on Managed ICT Services, IT Solutions and Cloud Computing Services, this makes us the ideal company to partner with when it comes to finding talented individuals in these competency areas to fill your own IT Contractor staffing positions.

Infinite Technology delivers high quality, skilled staff when and where you need them. Whether you’re after a short-term, stop-gap solution, or a longer-term, project-based fulfilment, Our experienced resourcing team is always available and can usually supply staff who can walk straight into your office and begin work!

Hiring contract IT personnel is a perfect solution for organisations in need of an IT resourcing solution, for example, in the delivery of large projects, covering for employees on leave or during heavy, time-sensitive workloads. By resourcing through Infinite Technology, you save time and money by using our industry expertise in providing the right resource at the right time.

When you need to augment your in-house team, we can supply you with qualified resources to provide the skills and capacity you need. Our resources include (but are not limited to):

– Desktop Engineers –  Level 1 and Level 2. Primarily Helpdesk and Deskside support engineers.

– Helpdesk Analysts –  Level 1 and Level 2. Primarily Helpdesk support engineers.

– Systems Engineers – Level 2 and Level 3. Network and Comms/ Server expertise.

– Senior Engineers – Level 3 and Infrastructure support of complex servers / applications

– Cisco Engineers –  Certified Cisco Engineers for consulting and complex technical work

– Project Managers – coordination for IT planning and project implementation

What makes our IT resourcing better for your organisation?

Infinite Technology provides staff placement solutions that deliver the highest levels of customer and end-user satisfaction. Unlike recruitment or labour-hire companies, our background in total IT support gives our customers a range of business benefits:

Full Backfill

Whether you need a desktop technician for 1 week or a Senior Systems Engineer on a 3-year contract, any of our placements can be fully backfilled by standby engineers, meaning that if your technician is sick or has an emergency we will provide alternate staff as part of the solution.

Hiring IT Career professionals

As a leading IT service provider, we employ only IT engineers who meet our stringent technical skill requirements, and who are also capable of delivering these skills in client facing roles. When we place a technician, you are safe in the knowledge that they have been technically screened by experts to ensure they can deliver on the scope of works required. Our on-site IT Resources are exposed to a wide range of IT environments which prepares them to hit the ground running at a customer location, maximising your investment.

Escalation Paths

Technical people are frequently assigned jobs that are unusually complicated, or which might exceed a pre-defined scope of works. Infinite Technology’s engineering personnel are able to call in additional assistance by escalating critical incidents to our specialised engineering teams. This ease of escalation allows our technical staff to handle an even broader range of issues, and this provides our customers with the security that should an emergency arise, Infinite Technology is prepared and capable of providing immediate assistance.

Integrated Solutions

Infinite Technology will if requested, integrate full time or part time on-site support resources with broader maintenance, service desk or outsourcing agreements. We also make it easy to integrate our project and network integration services, monitoring systems and IT management tools with your on-site support personnel to maximise efficiency and cost-effectiveness.