IT Monitoring Services
Overview
Today IT Network Monitoring is essential. You expect Business data and files to be instantly accessible with the use of modern and mobile technology. As a result, the traditional “break / fix” approach to ICT can leave your business at a disadvantage. Your Business needs the technology and people in place to provide true 24×7 coverage.
Infinite Technology’s IT Network Monitoring Services proactively monitors your company’s infrastructure 24*7 and will detect and fix problems even before the customer becomes concerned or aware of an issue.
Infinite technology monitors Servers, Firewalls, Routers/Switches, Anti-Virus Endpoints and Operating Systems/Applications continuously and designs remote management services on each supported device. We are engaged in offering services including security updates, reporting tools and patch management with our network services.
As today’s Business users are becoming increasingly dependent on the successful functioning of their IT systems, it is critical to have access to a professional IT Managed Service. Infinite Technology employ experienced and trained IT career professionals using the most up to date technologies and techniques for the effective monitoring of your systems. Our IT Network monitoring management is provided by way of Kaseya, a fully ITIL compliant and best of breed remote management system.
Our Kaseya IT Management Platform provides proactive, user defined monitoring with instant notification of problems or changes. We receive a system monitor alert when critical servers go down, users alter their configuration or a possible security threat occurs. Kaseya provides us with the remote monitoring tools needed to proactively manage your systems and keep our Customers ICT systems running efficiently.
IT Monitoring Services include:
- Proactive Maintenance
- Remote Network Monitoring the critical health status of devices and line-of-business applications
- Remotely diagnosing problems before they occur
- Restarting essential services automatically
- Capacity planning reports for informed IT purchasing and budget decisions
- Critical events monitored in real-time
- Server Disk Health / Disk Space
- Performance of Servers, Event Logs, CPU Usage and System Alerting
- Virtual Server monitoring and management
- Server Activity,
- Patching and Windows updates
- Network Switches, Routers, Firewalls and UPS monitoring
- Database size, Information Store warnings
- Full Remote Control to systems
- Audit & Inventory
- Policy Management
At Infinite technology, your business is our business. We will monitor your entire IT infrastructure with a complete network monitoring and alerting service. In addition to monitoring, we employ skilled IT Professionals who know exactly what to look for, and how to configure the tools that will alert us of malicious activity, potential system failures, and more. In the event of downtime, Infinite Technology’s support team is on-hand to resolve your technical problems and restore operations promptly.
Testimonials
“We have used Infinite Technology as our IT Provider for the last 19/20 years and I think that speaks for itself. We have found them to be very supportive, quick to react and good to deal with.”
Kevin Tobin – PK Chemicals
“Infinite Technology has always given us great service. We have always found them to be customer-oriented, highly efficient, friendly and respectful. They have always managed to accommodate our needs. They take a no-problem approach to their IT Managed Services.”
Froebel College of Education
“I would like to thank you and Ken for all your hard work and assistance with supplying and installing the switches in Ballyfermot College. The work was completed on time and everything is up and running. Thanks again for all your help, we look forward to working with you and Ken on other projects in the future.”
City of Dublin Vocational Education Committee
“Infinite Technology have looked after all of our IT networking needs and requirements for the last 15 years. We have always found them to be knowledgeable, helpful and responsive. In particular, a couple of years ago when our server went down one of their engineers spend the whole night rebuilding the server so we would be able to operate the next day. This was above and beyond the call of duty”.
Griffin Solicitors
Infinite Technology are highly professional and work to find the best solutions for their clients. We would recommend them in a heartbeat.
Robert Chambers – Chambers Engineering Ltd
We rely on our in-house print process and it was Imperative that we secure a quality service. The team at Infinite Technology refreshed a number of our MFP devices and implemented a managed print solution that has been an outstanding success to our print output reliability with the added benefit of reducing our costs.
Patrick Boland MD – Lindab (Irl) Limited
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